Last updated: 23.07.2025

1. Introduction
This Privacy Policy explains how Therapéa Kids collects, uses, discloses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Contact details (email address, phone number, address)

  • Identification numbers (only when necessary)

  • Payment and billing information

  • Device and browser information (for analytics and security)

  • Any other personal information you voluntarily provide to us

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services

  • Communicate with you

  • Process payments

  • Improve our website and offerings

  • Comply with legal obligations

  • Send marketing communications (only with your consent)

4. Sharing of Personal Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate our business (e.g., payment processors, IT providers)

  • Government authorities or regulators if required by law

  • Third parties, only with your explicit consent

5. Security of Your Information

We take reasonable, appropriate security measures to protect your personal data from loss, misuse, and unauthorised access, including encryption, secure servers, and limited access protocols.

6. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate or outdated information

  • Object to or request the deletion of your personal information

  • Lodge a complaint with the Information Regulator (https://inforegulator.org.za/)

To exercise any of these rights, contact us at: belinda@therapea.co.za

7. Retention of Data

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of these third parties. Please review their policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, contact us at:
1 Van der Linde Street, Fichardt Park, Bloemfontein 9317,
Free State, South Africa
+27 82 657 1257
belinda@therapea.co.za